Effective Date: June 4, 2026

Last Updated: June 4, 2026

Lotus International Company ("Lotus," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website licus.com (the "Site") or interact with our services.

Information We Collect

Information You Provide

We collect information you voluntarily provide when you:

Submit a contact form, request a quote, or send us an email
Subscribe to our newsletter or marketing communications
Apply for employment through our careers page
Engage with our interactive tools (such as the Roller Configurator)

This information may include your name, company name, job title, email address, phone number, mailing address, and the content of your message or inquiry.

Information Collected Automatically

When you visit our Site, we may automatically collect certain information, including:

IP address and approximate geographic location
Browser type and version
Operating system
Referring website or search terms
Pages visited, time spent, and navigation patterns
Device type and screen resolution

This information is collected through cookies, web beacons, and similar tracking technologies.

How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide requested quotes or information
Process and manage business relationships
Improve our website, services, and user experience
Send relevant business communications (with your consent where required)
Evaluate employment applications
Comply with legal obligations and protect our rights
Analyze website traffic and usage patterns

Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance your browsing experience and collect analytical data. These may include:

Essential cookies: Required for basic site functionality
Analytics cookies: Help us understand how visitors use our Site (e.g., Google Analytics)
Marketing cookies: Used to deliver relevant advertising and measure campaign effectiveness (e.g., LinkedIn Insight Tag)
CRM & marketing automation (HubSpot): We use HubSpot to manage inquiries and communications. HubSpot sets a tracking cookie (hubspotutk) that associates your form submissions with your browsing activity on the Site, so we can understand engagement and follow up on your requests.

You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect your experience on our Site.

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service providers: Third-party vendors who assist with website hosting, email delivery, analytics, CRM, and marketing (e.g., Google, LinkedIn, HubSpot)
Business partners: When necessary to fulfill a service request or manage a business relationship
Legal authorities: When required by law, regulation, legal process, or governmental request
Business transfers: In connection with a merger, acquisition, or sale of assets

Information you submit through our forms — including contact, quote, careers, and newsletter forms — may be transmitted to and stored in HubSpot, our CRM and marketing-automation provider, in addition to our internal systems, so we can respond to and manage your inquiry. You can opt out of marketing communications at any time using the unsubscribe link in our emails or by contacting us.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Contact form submissions and quote requests are retained for the duration of the business relationship and a reasonable period thereafter.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

The right to access the personal information we hold about you
The right to request correction of inaccurate information
The right to request deletion of your personal information
The right to opt out of marketing communications
The right to restrict or object to certain processing activities

To exercise any of these rights, please contact us using the information below.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. The updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Lotus International Company
6880 Commerce Blvd, Canton, MI 48187, USA
Phone: +1 (734) 245-0140
Email: [enable JS to see email]

This privacy policy is provided as a template and does not constitute legal advice. Lotus International Company recommends consulting with legal counsel to ensure compliance with all applicable privacy laws and regulations.