Electronic Manufacturing Services
for Consumer Brands
Lotus provides electronic manufacturing services for consumer brands, including electronics, e-bikes, and scooters. We assemble, package, ship, and repair products at our Canton, Michigan facility, supporting pilot builds, ongoing production, and seasonal demand.
Support for Launches, Seasonal Demand, and Returns
A consumer product program needs a plan for production, delivery, and customer support. We work with your team to bring those services together around your product and schedule.
Seasonal Production
Launches and holiday demand can change the capacity you need throughout the year. We plan assembly and packaging around your forecast, including peak periods and the quieter months that follow.
Packaging and Fulfillment
Retailers and direct-to-consumer channels have different packaging, labeling, and shipping requirements. Our assembly, packaging, and fulfillment teams coordinate those requirements under one roof.
Warranty and Returns
Customers still need support after delivery. Our in-house call center and repair team handle warranty intake, returns, and component-level repair under your brand.
Assembly, Shipping, and Repair
Under One Roof
Our 300,000 sq. ft. facility brings the assembly line, packaging operation, shipping dock, and repair team together. Your product can move from production into distribution and return here for service.
For electronics and mobility products, we check packaging contents, configuration, and missing parts as part of the agreed workflow. Our post-sale support team uses those checks to assess returns and identify what needs attention.
Production follows our ISO 9001:2015 quality system, with inspection and traceability throughout the build.
- Assembly, packaging, fulfillment, and repair in Canton, Michigan
- 100K+ shared-mobility scooters built or refurbished, e-bikes built in several variants, and 4K refurbished laptops to date
- 4,000 A on-site charging capacity, supporting 1,000+ batteries simultaneously
- Warehousing and vendor-managed inventory available
- In-house customer support and warranty intake
Electronic Manufacturing Services
From Assembly to Repair
Choose the services your program needs, from build-to-print or turnkey assembly through packaging, distribution, and repair.
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Manufacturing & Assembly
Build-to-print or turnkey. High-throughput assembly lines for electronics, home goods, mobility devices (e-bikes, scooters), and retail products.
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Quality & Testing
In-process inspection, end-of-line functional test, and pre-delivery inspection (PDI) when program QC requires it. ISO 9001 certified. Full traceability.
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Packaging & Kitting
Retail-ready packaging, custom kitting, UPC labeling, routing guide compliance — plus Amazon, Shopify, and marketplace-spec packaging for DTC. Shelf-ready or unboxing-ready.
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Warehousing & Distribution
Same-facility inventory storage, forward and reverse 3PL. Distribution to retail and D2C channels.
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Post-Sale & Warranty
Warranty fulfillment, RMA processing, and component-level depot repair — by the same Canton team that built the unit. Technicians who know what's inside, plus a depot operation handling packaging flow, content verification, and missing-parts triage.
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Repair & Asset Recovery
Component-level repair, refurbishment, and end-of-life disposal. What we learn in repair improves what we build.
Production Planned Around Your Calendar
Retail delivery dates and product launches shape the production schedule. We work with your team to plan capacity, packaging requirements, and dispatch around those dates.
Assembly, packaging, and warehousing operate in the same facility, making it easier to coordinate the move from finished product to outbound shipment.
- High-throughput assembly lines, scalable to seasonal demand
- Same-day transfer from assembly to packaging to shipping
- 31 years managing consumer electronics production cycles
- Cleanroom capability for sensitive component assembly
Sq. Ft. Facility
Years Manufacturing
Our consumer work includes more than 100,000 shared-mobility scooters built or refurbished, e-bikes built in several variants, 4,000 refurbished laptops, and warranty programs for multiple brands.
Assembly, fulfillment, and service from Canton, Michigan.
Experience Across Consumer Products
Our work spans electronics, mobility products, and home technology, with assembly, retail packaging, direct-to-consumer fulfillment, and warranty support.
Customer Support Under Your Brand
Our in-house call center handles customer intake, while the depot team checks returned products, diagnoses faults, and completes repairs. We follow the return workflow agreed for your product.
Documented Quality Processes
Production runs under our ISO 9001:2015 quality system, with inspection, functional testing, and lot traceability. Our facility is also ISO 14001:2015 certified.
The Capabilities Behind This Program
Manufacturing & Assembly
Build-to-print and turnkey manufacturing for electronics and retail.
See the capability3PL Warehousing & Distribution
Same-facility 3PL, forward and reverse, for retail and D2C. Palletizing, labeling, retail compliance.
See the capabilityDepot Repair & Reverse Logistics
Depot repair, in-house call center, RMA processing, asset recovery — products we built or didn't.
See the capabilityElectronic Manufacturing Services FAQ
Electronic manufacturing services (EMS) outsource assembly, testing, packaging, and fulfillment of electronic products to a contract manufacturer that builds to your specs under your brand. Scope covers final assembly + integration, box build, electromechanical assembly, kitting, retail-ready packaging, warehousing, and reverse logistics. Lotus delivers EMS from Canton, Michigan, USA — ISO 9001 + 14001 certified.
Turnkey means your EMS provider owns the full program — sourcing, assembly, testing, packaging, often distribution — and returns finished product. The alternative is build-to-print: you supply prints, BOM, and components, the CM builds to spec. Lotus runs both, often blended in one program.
Consumer electronics, small appliances, display products, mobility devices (e-bikes, scooters), packaged consumer goods, industrial electronics. Capabilities: mechanical and electronic assembly, box build, electromechanical integration, end-of-line functional test, retail-ready packaging, kitting, DTC fulfillment.
Yes. Flexible lines scale up 3–5x for seasonal demand and scale back off-peak — without you paying for permanent idle capacity.
Yes. Packaging, labeling, UPC and routing-guide compliance, kitting, direct-to-retailer or DTC fulfillment — Amazon Vendor Central and FBA prep, Shopify Plus, BigCommerce, Walmart Retail Link — from the same facility that built the unit.
EMS programs run under ISO 9001:2015 and ISO 14001:2015 certified quality and environmental systems. In-process and end-of-line inspection, functional testing, cosmetic verification to retailer and brand standards. Full lot traceability on every build.
Yes. US-based contract manufacturer in Canton, Michigan, USA — 20 minutes from Big 3 headquarters, within 700 miles of half the U.S. and Canadian population (180 million people).
Yes. One Canton facility runs assembly, packaging, fulfillment, and depot repair. Warranty or RMA returns route to the team that built the unit — full traceability, technicians who know what's inside, decades of consumer EMS programs.
Planning your next program?
A few quick questions, about two minutes. We'll be in touch within one business day.