Robotic system integrator.
From assembly through depot repair.
A robotic system integrator and contract manufacturing partner for industrial, collaborative, and medical/surgical robotics OEMs — production-ready sub-assembly, final integration, functional test, warranty intake, and component-level depot repair. Cleanroom for medical-grade sub-assembly. ISO 9001 + 14001 processes. For OEMs needing a production and lifecycle partner, not a design shop.
Third-Party Repair Shops Don't Know Your Product.
Robotic systems deploy faster than the infrastructure to maintain them. Warehouses, factories, hospitals, and retail environments add robots by the thousands — and when one fails, the repair path matters more than expected.
Downtime Is a Throughput Problem
A warehouse robot offline isn't a maintenance issue — it's a throughput problem. Every day waiting on a repair is a day the operation runs slower.
Downtime Costs More Than Repair
Component-level repair needs the quality discipline and documentation that built the product. Repair-only shops move fast on board swaps but miss root cause, skip failure data feedback to engineering, and lack production-line context.
Building a Service Org Is Hard
Building your own depot repair operation — facility, ISO certification, technicians, ERP traceability — takes years and millions. Most robotics companies invest that in R&D and let a qualified partner run the workflow.
A Depot Repair Operation
You Don't Have to Build.
Lotus runs the infrastructure robotics OEMs need for depot lifecycle services: a 300,000 sq. ft. ISO 9001 & 14001 certified facility, manufacturer-grade technicians, in-house call center, parts stocking, and full ERP traceability on every unit.
Instead of building your own service organization, you plug into ours. We train our team on your product, stock your parts, and run warranty intake, depot repair, and RMA workflow under your brand. For production-ready designs, we also handle sub-assembly integration and final assembly from the same facility — cleanroom for medical and surgical programs. Integrated with our warehousing and reverse logistics.
- Production-ready sub-assembly and final assembly — after your design is ready to scale
- Cleanroom for medical and surgical robotics programs
- Manufacturer-grade technicians under ISO 9001 + 14001
- In-house call center for warranty intake and RMA
- Parts stocking, depot repair, and refurbishment from Canton, Michigan, USA
- Your IP protected under mutual NDA at every program kickoff
From Factory Floor to Depot Repair.
Sub-assembly integration, final assembly, parts stocking, warranty intake, and depot repair — production ramp through depot returns, under one ISO-certified roof.
Production-Ready Sub-Assembly
Your BOM, your spec, your design ready to scale. Sub-assembly integration, wire harness builds, sensor mounting, and multi-component integration. Cleanroom for medical and surgical sub-assembly.
Final Assembly & Test
Integration, functional test, validation. In-process inspection and end-of-line functional test on every unit. Documentation for traceability.
Parts Stocking & Distribution
Service parts inventory stocked in Canton, tied to our RMA workflow and ERP. Parts feed into depot repair or ship to your distribution channels.
Warranty Intake & Call Center
Our in-house call center handles warranty intake — capturing the issue, qualifying the ticket, generating an RMA for depot return. Your customer gets a human; the unit gets a clean route to Canton.
Depot Repair & Refurbishment
Returned systems route to our Canton facility for component-level diagnosis, repair, and refurbishment. Manufacturer-grade technicians under ISO 9001 + 14001 — no parts-cannon, no black-box repairs.
Failure Data & Engineering Feedback
Service data, failure analysis, and fleet health reporting. What breaks, how often, and what to improve in the next run.
A Manufacturing Partner.
Not Just a Repair Shop.
Robotics follows a familiar pattern: a fast-growing category that outpaces its post-sale services infrastructure. OEMs race to deploy, then find repair workflow is the bottleneck — and the depot landscape is uneven, with repair-only shops that lack manufacturing context.
Our facility, technicians, and ISO 9001 processes are built for this. Depot repair, parts stocking, ERP traceability, asset recovery — same facility, same quality system that runs our factory floor.
- Manufacturer-grade depot repair, consumer electronics to robotics
- Cleanroom for medical and surgical robotics programs
- Component-level repair — not a parts-cannon workflow
- Scales from production ramp through thousands of deployed units
Built to assemble and repair robotic systems — a manufacturer-grade depot operation and ISO-certified production partner without the multi-year buildout.
Your robots. Our depot.
Manufacturer-grade depot repair
A 300,000 sq. ft. ISO 9001 & 14001 facility, MBE-qualified, with manufacturer-grade technicians and ERP traceability. No hiring, no certs to earn, no buildout.
The same discipline, different product
We've done decades of component-level repair on consumer electronics. Robotic systems use the same boards, sensors, motors, and connectors. The same diagnostic discipline applies — no parts cannon, no black-box swaps.
Data that improves your product
Every unit through our depot generates failure data, root cause analysis, and part-level insights. What we learn feeds back to your engineering team — data most repair-only shops never capture.
When it comes to manufacturing products, they don't mess around. They've been nothing but professional with the highest emphasis on quality. Lotus took the time to get to the root of any problems and correct them once and for all.
Lotus has provided us with a unique personalized support system that continuously adapts to our business needs. Through its standardized processes, state-of-the-art facility, and systems, Lotus has excelled in providing our customers with great support.
Explore the Capabilities Behind the Program
Manufacturing & Assembly
Depot repair, in-house call center, RMA processing, and asset recovery — for products we built, and products we didn't.
ExploreManufacturing & Assembly
Precision component manufacturing and sub-assembly integration for robotics OEMs.
ExploreParts Inventory & Distribution
Service parts inventory managed in Canton, tied to RMA workflow and shipped to your service partners as needed.
ExploreRobotic System Integrator FAQ
A robotic system integrator takes a robotics OEM's production-ready design and delivers the sub-assembly integration, final assembly, functional test, and lifecycle support that turns it into a deployed product. Integrators handle the BOM, supplier management, multi-component integration (mechanical, electrical, sensors, harnesses), end-of-line test, and often depot repair. Lotus operates as a production-side integrator from Canton, Michigan, USA.
The OEM owns the design, IP, and product brand. The robotic system integrator owns the production process — assembly, integration, test, and often depot lifecycle. OEMs typically partner with an integrator once the design is ready to scale instead of building their own factory and service organization. Lotus operates only as the integration partner; we never compete with customers as a robotics OEM.
Production-ready sub-assembly, final integration (wire harness builds, sensor mounting, multi-component integration), functional test, end-of-line validation, parts stocking, warranty intake via our in-house call center, depot repair, and refurbishment. Cleanroom for medical and surgical sub-assembly.
Robotics OEMs route returns to our Canton, Michigan, USA facility. Our in-house call center handles customer intake and RMA issuance, technicians perform component-level repair under ISO discipline, and unrecoverable units are refurbished, resold, or recovered for asset value. Failure data flows to your engineering team.
Yes. Instead of building your own depot infrastructure — facility, ISO certs, technicians, ERP traceability — Lotus provides a ready-made operation you plug into. We train on your product, stock your parts, and run your RMA workflow under your brand.
Yes. We provide full refurbishment and reconditioning of returned robotic systems: disassembly, component inspection, parts replacement, software updates, calibration, functional test, and repackaging.
Industrial automation, collaborative robotics (cobots), warehouse automation (AMRs and AGVs), delivery robotics, cleaning and sanitation, agricultural robotics, and medical or surgical robotics — with cleanroom for sub-assembly under your regulatory framework. We adapt to each platform's assembly, integration, and lifecycle requirements.
Need a robotics assembly and depot repair partner?
Tell us about your robotics program. Our team responds within one business day.