Strong Capacity

Lotus has a 5 million roller production capacity at our 300,000 sq. ft. headquarters in Michigan, capable of producing standard or made-to-print rollers for any industry.

World Class Operations

Partners and clients across the world trust Lotus for our deep expertise, quality standards in manufacturing, high-tech clean rooms, and robust facilities.

Customized Solutions

Lotus provides the flexibility to customize roller production and assembly needs, following all quality standards with the ability to produce 10,000+ rollers per day.


At Lotus, our integrated pre-sales solutions support every aspect of a customer’s product lifecycle, helping you gain a competitive advantage through process optimization, cost reduction, speed-to-market, and technology innovation.

Our pre-sales solutions include:

  • Sales & marketing support
  • Product assembly
  • Product quality testing
  • Full product or sub-assembly integration
  • Build-to-print
  • In-house assembly lines
  • Contract manufacturing
  • Fulfillment

High-volume, automated assembly lines are capable of handling various electronic assemblies and producing large volumes of multiple products simultaneously. For instance, Lotus lines can build LCD TVs of up to 70”. Additionally, more than 20,000 square feet of state-of-the-art cleanroom facilities (designated Class 10,000 or better) are available when air quality, temperature, and humidity are essential.

– Talk to a pre-sales expert –


Clients appreciate our extensive customer service and warranty support services through dedicated and expandable in-house call centers, and our friendly and knowledgeable professionals can provide expert technical and product support for an existing customer service center, as well. And, with more than 3,700 independent field repair professionals in our network, we are ready to make necessary repairs at your customer’s home or business.

Our post-sales solutions include:

  • 24/7 call centers
  • Onsite service
  • Parts distribution
  • Warranty repair services
  • Return Material Authorization (RMA) depot
  • Third-Party Logistics (3PL)
  • Warehousing and distribution
  • Cleanroom operations
  • Asset recovery
  • Refurbishment

At Lotus International, we understand that returns happen and can be seen as a complicated, unavoidable cost of doing business. Our proven strategies and efficient processes have discredited that, resulting in quick turnaround times and improved ODM/OEM brand recognition, while ultimately generating profitability.

To adapt to today’s market fluctuations, manufacturers and distributors need the right processes in place to remanufacture or refurbish products to convert damaged inventory into salable goods, recapturing value that would otherwise be lost. This is a strong core competency at Lotus International

– Talk to a post-sales expert –

On-Site Services

Repair solutions in all 50 States
3,700 independent technicians
Complete 90% of in-home visit repairs within 5 business

How would your business change if you had access to cost-effective onsite repair solutions in all 50 of the United States, Puerto Rico, and Canada? Leave it to Lotus and our network of more than 3,700 independent technicians. Our goal is to complete a minimum of 90 percent of repairs within five business days of the initial in-home visit.

Our trusted customer service and warranty support network of independent field repair professionals are well-trained and skilled to make the necessary repairs at a customer’s home or business. To make the process easy, we simply deliver the required parts directly to the customer from our vast service parts inventory. A member of our on-site repair network then repairs the unit and returns the defective parts to our factory, where we repair that part or dispose of it through the proper channels.

If maintaining 100 percent customer satisfaction is important to you, trust Lotus International.